The science of online customer behaviour in e-commerce

Dec 2019
Time: 9:30am
Chemin des Manafactures, Stade Couvert Regional, Lievin, FR, 62800

This ISE workshop focuses on understanding behavioural insight for the customers that connect with you via your digital communications and website. With top tips from Shelley Grierson from Kent-based ‘Space Between’, you will learn about the following and how to apply a few innovative actions to help boost the digital-side of your business:

  • Your digital customers
  • What they want
  • What problems they face
  • How to solve these projects
  • Whether these solutions are effective

Participants will understand how to ensure that online customers complete transactions online thanks to some clever innovation techniques.

Intended for: SMEs in Hauts-de-France with an interest in innovation and internationalisation.