This ISE workshop focuses on understanding behavioural insight for the customers that connect with you via your digital communications and website. With top tips from Shelley Grierson from Kent-based ‘Space Between’, you will learn about the following and how to apply a few innovative actions to help boost the digital-side of your business:
- Your digital customers
- What they want
- What problems they face
- How to solve these projects
- Whether these solutions are effective
Participants will understand how to ensure that online customers complete transactions online thanks to some clever innovation techniques.